International Criminal Record Checks cannot be completed 'online' through Sterling Talent Solutions myBackCheck.com portal.  The applicant must download and email the appropriate country forms, including payment, to Sterling Talent Solutions. 

We are working to improve the process for ordering international criminal report checks so applicants can complete the entire process online. Until the solution is in place, this is the process:

  • Physiotherapy Alberta is the contact for Sterling/BackCheck.
  • Sterling/BackCheck will let Physiotherapy Alberta know when your order is first being reviewed. We will forward this email so you are kept in the loop, provided we know your email address.
  • Sterling/BackCheck will let Physiotherapy Alberta know if there is information missing. We will forward this email so you can provide the required information directly to Sterling/BackCheck. This usually means there is information missing/incorrect which is required to confirm your identity before your order is sent to the policing agency to complete.
  • Sterling/BackCheck will let Physiotherapy Alberta know when your order is in production. We will forward this email so you are kept in the loop. This means it has been forwarded to the policing agency to complete.  
  • Sterling/BackCheck will let Physiotherapy Alberta know when your order is complete. We will forward this email so you are kept in the loop. Your report will then go into our registration queue and will be dealt with normally within 6 business days.  If you have applied, you will know when we have made a decision on your report by referring to the Application Status posted in your Member Portal.

 

If the order form for the country you require is not available below, request the country order form from Physiotherapy Alberta. 

 

Country: Australia

  • Form 1: Australia Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Form 2: AFP National Police Check Application Form with wet signature
  • Proof of identity: scanned copy of photograph page of valid passport (any country) or any Australian Government issued photo ID
  • Email the completed forms and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 16 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Austria

  • Form: Austria Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
    • Provide complete address history in Austria
  • Proof of identity: scanned color copy of government-issued photo ID
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 12 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Bahamas

  • Form: Bahamas Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5.
    • Provide complete address history in Bahamas
  • Proof of identity:
    • Scanned copy of passport photo page
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 10 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Bahrain

  • Form: Bahrain Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5.
    • Provide address history in Bahrain
  • Proof of identity:
    • Scanned copy of Bahrain ID card or photo page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 10 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Belgium

  • Form 1: Belgium Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5.
  • Form 2: Belgium Request Letter with wet signature.
  • Proof of identity:
    • Scanned copy of National ID card from any EU Member State or photo page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 15 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Brazil

  • Form 1: Brazil Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5.
    • Brazilian CPF number must be included.
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 8 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Colombia

  • Form: Colombia Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Proof of identity: 
    • Colombia citizens: a copy of the front and back of a valid Cedula de ciudadania
    • Non-Colombia citizens: a copy of the front and back of a valid Cedula de Extranjeria or a copy of the photo page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 7 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Czech Republic

  • Form: Czech Republic Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5. Note: consent signature must be notarized even though not noted on the form
  • Proof of identity:
    • Czech Citizen: scanned copy of Czech ID card / photo page of passport
    • Non-Czech Citizen: notarized copy of birth certificate or notarized copy of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 12 business days for Czech Republic residence and 50 to 60 business days for Canada or United States residence once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Egypt

  • Form: Egypt Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5.
    • Provide address history in Egypt
  • Proof of identity:
    • Egypt Citizen: scanned copy of front and back of Egypt Personal Verification Card or photo page of passport
    • Non-Egypt Citizen: Photo page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 16 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: France

  • Form: France Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2 - 5
    • Provide complete address history in France
  • Email the completed form to ordersCanada@sterlingts.com
  • Turnaround time is normally 12 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: French Guiana

  • Form: French Guiana Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2 - 5
    • Provide complete address history in French Guiana
  • Proof of identity: 
    • French Guiana Citizens: provide a scanned copy of a French Guiana National ID Card
    • Non-french Guiana Citizens: provide a scanned copy of photo page of passport
  • Email the completed form to ordersCanada@sterlingts.com
  • Turnaround time is normally 16 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Germany

  • Form: Germany Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5 including address history in Germany which is used to determine jurisdictions to search
  • Email the completed forms to ordersCanada@sterlingts.com
  • Turnaround time is normally 10 business days once the required documents and data points are received and determined complete by Sterling
    • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Ghana

  • Form: Ghana Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5 including address history in Ghana which is used to determine jurisdictions to search
  • Email the completed forms to ordersCanada@sterlingts.com
  • Turnaround time is normally 10 business days once the required documents and data points are received and determined complete by Sterling
    • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Hong Kong

  • Form: Hong Kong Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5 including address history in Hong Kong which is used to determine jurisdictions to search
  • Email the completed forms to ordersCanada@sterlingts.com
  • Turnaround time is normally 7 business days once the required documents and data points are received and determined complete by Sterling
    • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: India

  • Form: India Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Proof of identity: picture page of passport, driving license, or Aadhar Card
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 18 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Iran

  • Form: Iran Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
    • Provide address history in Iran
  • Proof of identity:
    • Iranian Citizens: Scanned color copy of the front and back of Iranian National ID
    • Non-Iranian Citizens: Scanned color copy of passport photo page
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 35 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Ireland

 

Country: Italy

  • Form: Italy Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5 including address history in Italy which is used to determine jurisdictions to search
  • Proof of identity:
    • Italy Citizen: scanned copy of front/back of Italy Electronic Identity Card OR Italy Passport and Birth Certificate
    • Citizen of other countries: scanned color copy of photograph page of passport showing town of birth
  • Email the completed forms to ordersCanada@sterlingts.com
  • Turnaround time is normally 15 business days once the required documents and data points are received and determined complete by Sterling
    • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Jamaica

  • Form: Jamaica Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5 including address in Jamaica
  • Proof of identity: copy of government ID (front and back) with photo or a copy of passport photo page
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 12 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Japan

 

Country: Kuwait

  • Form: Kuwait Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5 including address in Kuwait
  • Proof of identity: color copy of Kuwait Civil Identity Card or photograph page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 14 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Lebanon

  • Form: Lebanon Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Proof of identity:
    • Lebanon Citizen: scanned copy of front/back of Lebanese National ID
    • Citizen of other countries: scanned copy of photograph page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 14 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Malaysia

  • Form: Malaysia Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Proof of identity:
    • Malaysian Citizen: scanned copy of MyKad card
    • Non-Malaysian Citizen: scanned copy of photograph page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 7 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Mauritius

  • Form: Mauritius Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Proof of identity: clear color copy of front and back of Mauritius national identity card or scanned copy of photograph page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 11 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Mexico

 

Country: Nepal

  • Form: Nepal Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5 including address in Nepal
  • Proof of identity:
    • Nepali Citizen: Nepal passport number or Nepal Citizenship Number (10-12 digits)
    • Non-Nepal Citizen: Passport number with country of issue
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 21 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Netherlands

 

Country: New Zealand

  • Form 1: New Zealand Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Form 2: New Zealand Third Party Request Consent Form
  • Proof of identity:
    • New Zealand Citizen: New Zealand driver license current or expired within last 2 years but not a temporary license; New Zealand passport current or expired within last 2 years - must show signature;  or New Zealand firearms license (current)
    • Non-New Zealand Citizen: current passport showing your signature.
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 21 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Nigeria

  • Form: Nigeria Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Proof of identity:
    • Nigerian Citizen: scanned copy of valid Nigerian ID card or passport including photo and biographical information (valid or not more than 6 months of being expired)
    • Non-Nigerian Citizen: passport including photo and biographical information (valid or not more than 6 months of being expired)
  • One set of rolled fingerprints taken in hard copy and can be scanned. This must include: biographical data, date the fingerprints were taken and signature of the official taking the fingerprints. 
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 14 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Norway

  • Form: Norway Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
    • Provide complete address history in Norway
  • Proof of identity:
    • Norwegian Citizen: Norwegian National ID Number 
    • Non-Norwegian Citizen: scanned copy of photograph page of passport including passport number and Country of Issue
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 12 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Oman

  • Form: Oman Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
    • Provide complete address history in Oman
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 12 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Pakistan

  • Form: Pakistan Criminal Record Check consent and order form
    • Enter the order date on Page 1 and complete pages 2-5 including current or last address history in Pakistan
  • Proof of identity: clear color copy of front and back of the national identity card (Pakistan ID card) or scanned copy of photograph page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 30 business days once the required documents and data points are received and determined complete by Sterling. 
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Philippines

  • Form: Philippines Criminal Record Check consent and order form
    • Enter the order date on Page 1 and complete pages 2-5
  • Proof of identity:
    • Passport copy or other government-issued ID
    • Scanned image of NBI Certificate (optional)
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 7 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Qatar

  • Form: Qatar Criminal Record Check consent and order form
    • Enter the order date on Page 1 and complete pages 2-5
  • Proof of identity: Clear copy of Qatar National Identity Card or photograph page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 14 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Rwanda

  • Form: Rwanda Criminal Record Check consent and order form
    • Enter the order date on Page 1 and complete pages 2-5
  • Proof of identity: clear color copy of either the front of the Rwanda National Identify Card or photograph page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 12 business days once the required documents and data points are received and determined complete by Sterling. 
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Saudia Arabia

  • Form: Saudia Arabia Criminal Record Check consent and order form
    • Enter the order date on Page 1 and complete pages 2-5 including address in Saudi Arabia
  • Proof of identity: clear color copy of either the front of the Saudi National ID Card or photograph page of passport
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 21 business days once the required documents and data points are received and determined complete by Sterling. 
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Scotland

  • Form 1: Scotland Criminal Record Check consent and order form
    • Enter the order date on Page 1 and complete pages 2-5
  • Proof of identity: scanned copy of valid and current photographic identity, e.g., photograph page of passport or driving license
  • Email the completed forms and identification document to ordersCanada@sterlingts.com
  • Turnaround time is normally 15 business days once the required documents and data points are received by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Singapore

  • Form 1: Singapore Criminal Record Check consent and order form
    • Enter the order date on Page 1 and complete pages 2-5
    • Required: 7 years of address history
  • Proof of identity
    • Singapore citizens: Scanned copy of ID card
    • Non-singapore citizens: Scanned copy of photo page of passport
  • Email the completed forms and identification document to ordersCanada@sterlingts.com
  • Turnaround time is normally 4 business days once the required documents and data points are received by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: South Africa

  • Form 1: South Africa Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Proof of identity
    • South Africa citizens: South Africa National ID Number
    • Non-South Africa citizens: Scanned copy of passport
  • Email the completed forms and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 11 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Spain

  • Form 1: Spain Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Form 2: Spanish Consent Form
  • Proof of identity
    • Spain citizens: Scanned copy of photo page of passport, Spanish National ID Card with photo or EU Resident Card with photo
    • Non-Spain citizens: Scanned copy of photo page of passport or EU Resident Card with photo
  • Email the completed forms and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 20 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Sweden

  • Form 1: Sweden Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Form 2: Sweden Consent Form
  • Proof of identity
    • Swedish SSN or copy of birth certificate or copy of passport.
  • Email the completed forms and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 30 to 60 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Taiwan

  • Form: Taiwan Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5 including address history in Taiwan
  • Your name:
    • Full name in Taiwan Pinyin (use English if Pinyin not available). Name in Chinese is only required if you have a name in Chinese characters
    • Other names (if any):
      • Other name in Taiwan Pinyin (if not available in Pinyin, use English)
      • Other name in Chinese characters (for Chinese applicants)
  • Proof of identity:
    • Taiwan citizens: Taiwan/ROC ID number
    • Non-citizens: Clear scanned copy of the photograph page of passport
  • Email the completed forms and identification document to ordersCanada@sterlingts.com
  • Turnaround time is normally 13 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Thailand

  • Form: Thailand Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
    • Provide address history in Thailand
  • Proof of identity:
    • Thailand Citizens: Copy of Thai National ID card and name in Thai script
    • Non-Thailand Citizens: Scanned color copy of passport photo page and name in Thai script if applicable
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 9 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: Turkey

  • Form: Turkey Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
    • Provide address history in Turkey
  • Proof of identity:
    • Turkey Citizens: Scanned copy of front and back of Turkey National ID card
    • Non-Turkey Citizens: Scanned color copy of passport photo page and Turkey ID number (if applicable)
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 17 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency

 

Country: United Kingdon (England, Wales and Northern Ireland)

 

Country: United Arab Emirates

 

Country: United States 

 

Country: Yemen

 

Country: Zimbabwe

  • Form: Zimbabwe Criminal Record Check order and consent form
    • Enter the order date on Page 1 and complete pages 2-5
  • Email the completed form and ID to ordersCanada@sterlingts.com
  • Turnaround time is normally 9-11 business days once the required documents and data points are received and determined complete by Sterling
  • Additional documentation may be required to confirm details or as required by the policing agency