The COVID-19 pandemic has posed many challenges for physiotherapists, not least of which has been the challenge of remaining up to date with new developments and orders in effect, and their implications for practice. To simplify this process, Physiotherapy Alberta has updated our website to make it easier to find the most up to date information affecting physiotherapy practice.
Latest Update: January 15, 2021
The COVID-19 pandemic represents an unprecedented challenge to health-care providers and society at large. Physiotherapy Alberta recognizes the critical role that physiotherapists play in the health and wellbeing of Albertans. Whether working in a private practice clinic, a hospital, or any other setting where direct patient care is provided, we applaud the efforts that physiotherapists are making to serve patients and adhere to the instructions of public health experts.
We recognize that the situation is changing rapidly, which leads to uncertainty and anxiety, and sometimes makes it difficult to know what to do. Physiotherapy Alberta is committed to providing guidance to help physiotherapists address this challenge.
This document constitutes the requirements for Physiotherapy Alberta registrants to resume non-essential services while complying with the Chief Medical Officer of Health (CMOH) Orders and amalgamates directions previously provided to physiotherapists regarding re-opening in one document. The information provided in this document is informed by the directives of the CMOH and the CMOH Orders currently in effect, the Code of Ethical Conduct, and the Standards of Practice.
Note to readers: This document is current as of the date of publication and reflects the rules and requirements for Alberta physiotherapists. In the event of a discrepancy between this information and the directives of provincial public health authorities, the directions of provincial public health authorities prevail. Additional information will be provided to registrants and directives or CMOH Orders change or as new information becomes available.
Click here to read "Guidance for Resuming Physiotherapy Practice During a Pandemic"
View the printable Visual Guide as a PDF.
Posted:July 29, 2020
Physiotherapists working in private health care environments (e.g., private practice clinics, mobile practice settings), are required to engage in active screening of both patients and staff. Screening questions relate to signs and symptoms of infection, recent travel, and recent close contact with someone who has tested positive for COVID-19.
Individuals with risk factors for COVID-19 or even mild symptoms must not be in the practice setting.
Physiotherapists and physiotherapy business owners should understand the many implications of refusing to provide care to a patient who declines to wear a mask in the practice setting.
Physiotherapy Alberta has heard from some regulated members who have reported that they have received notification that they were considered a close contact despite adhering to guidance from Physiotherapy Alberta regarding continuous masking using medical grade surgical or procedure masks, hand hygiene and proper screening of patients. We have heard from other regulatory organizations that their regulated members have had similar experiences.
Alberta Health has confirmed that the definition of close contact has not changed and that if a health professional was:
And the patient:
The health professional is not considered a close contact of a patient who develops symptoms of COVID-19 within 48 hours of their appointment and goes on to test positive for the virus.
*Individuals participating in the Alberta COVID-19 Border Testing Pilot Program are not allowed to work at or attend any setting where health care services are provided for 14 days.
If a physiotherapist is contacted and advised that they are a close contact to a patient who has tested positive, they will need to highlight the PPE and other measures in use at the time of patient contact and seek additional information regarding their specific case to understand why they are being considered a close contact.
Physiotherapists who have even mild symptoms, have recently travelled outside of Canada, or who have had close contact with a patient with known or suspected COVID-19 without the use of appropriate PPE must not be present in the practice setting.
According to the Alberta Public Health Disease Management Guidelines – Coronavirus-COVID-19,
“If HCW becomes symptomatic, all the patients who they cared for (or co-workers) in the 48 hours prior to symptom onset in that HCW will NOT be considered close contacts if the HCW wore a surgical/procedure mask and practiced routine, frequent hand hygiene.”
As such, if a physiotherapist has adhered to the guidance provided by Physiotherapy Alberta and goes on to develop COVID-19 their patients would not be considered close contacts for the purpose of contact tracing.
If a physiotherapist tests positive for COVID-19, they are anticipated to be identified as a priority for follow up by AHS Contact Tracers. The physiotherapist will need to highlight the PPE and other measures in use at the time of patient contact and must comply with directions provided by the Contact Tracer. The physiotherapist will need to seek additional information regarding their specific case if they are provided with information that differs from the above.
The ability to continue to offer physiotherapy services relies upon compliance with the Guidance for Resuming Physiotherapy Practice During a Pandemic issued by Physiotherapy Alberta, sector specific private business guidance issued by the Government of Alberta, and AHS operating procedures and measures in use in public health care facilities.
It is the adherence with all infection prevention and control measures that offers robust protection against virus spread within physiotherapy practice environments. No one measure alone will be enough to protect patients and staff and prevent a physiotherapy practice site from becoming a source of virus transmission.
The Infection Prevention and Control Visual Guide helps to summarize these measures into a brief checklist that can be used to review day-to-day operations and ensure that the measures put in place when in-person services were first allowed to resume are still being rigorously followed today.
Despite infection prevention and control measures in place to limit the spread of COVID-19, no measure is perfect, and some risks remain when services are provided in-person. Every close contact that a physiotherapist has with another person is another opportunity for the physiotherapist to become exposed to COVID-19 and to subsequently become a vector for virus spread. In addition, every visit to the practice setting necessitates countless contacts with other members of the public as the patient travels to and from their appointment. The risks posed by in-person services increase when physiotherapists work with patients more likely to experience severe outcomes from COVID-19.
Physiotherapists adopted telerehabilitation rapidly in response to the restrictions on in-person services that were in place in the spring of 2020. Physiotherapists should continue to employ telerehabilitation to the greatest extent practicable to achieve desired patient outcomes and protect patients, themselves and others in the practice environment from exposure to the virus.
Physiotherapists are encouraged to:
Telerehabilitation services are subject to the same Standards of Practice as any other physiotherapy service. All members of Physiotherapy Alberta are authorized to provide telerehabilitation services as part of their existing registration. No special registration is required, provided you are delivering services within Alberta.
If you are delivering services to patients visiting or residing in other jurisdictions, you need to contact the regulatory body in that jurisdiction to find out what rules apply to your practice. With individuals returning to their home provinces to weather the pandemic this is relevant, even if you are following your existing patients.
To better understand the rules regarding Cross-Border service delivery, refer to the Canadian Alliance of Physiotherapy Regulators guidance documents regarding cross-border services.
Business owners and clinicians alike are advised to take the time to set up their telerehabilitation services in a way that is consistent with the Standards of Practice.
While Physiotherapy Alberta cannot provide direction on telerehabilitation platforms that are or are not acceptable for use by physiotherapists, members are urged to consider the following when reviewing potential platforms:
It is likely that physiotherapy businesses will be offered service contracts from platform providers on a “take it or leave it” basis but that’s not an excuse to use a platform that is not secure. Patient health information is a regular target for cyber attacks. With the significant influx of health information available online as a result of the pandemic, clinicians and business owners are advised to use caution to ensure that private information remains private.
Some parties have suggested that the adoption of platforms that are not secure may be justified due to the extraordinary circumstances of the pandemic. Physiotherapy Alberta does not share that perspective.
The adoption of telerehabilitation services may enable physiotherapists to work from home. While this may help physiotherapists to contribute meaningfully to flattening the curve, employers are advised to consider the privacy issues that can arise when staff work from home using their own computers, tablets or phones to connect with patients or to complete record keeping duties. The Office of the Information and Privacy Commissioner has an excellent resource on the security risks related to allowing employees to use their own devices for work purposes. Employers should also consider the risks involved in having employees store patient records in paper format within the home environment, and strategies to adopt to mitigate those risks.
Employers are advised to conduct a privacy threat assessment and employ policies and procedures to ensure the ongoing privacy of information that employees store within their homes or access from their own devices. This includes both the telerehabilitation visits and any recordings generated from them, and the patient records generated following a telerehabilitation visit.
Physiotherapy Alberta’s perspective is that there is no reason that the fees for physiotherapy services should differ based on the method of delivery, provided that the time spent with the patient and the quality of the services are equivalent, albeit potentially different in terms of the interventions provided. As with all physiotherapy fees, members are advised to set fees in accordance with their business model, the costs of providing service, and market forces. Fees must be transparently communicated and justifiable.
Physiotherapy Alberta’s Telerehabilitation Guide provides additional information regarding telerehabilitation service delivery.
Effective November 27th, health services provided by regulated health professionals “can remain open by appointment only as long as public health orders and sector guidance is followed. Appointments should be limited to one-on-one services.” These requirements were reinforced by CMOH Order 42, issued on December 11th.
Some regulated members have asked how this rule effects the provision of physiotherapy services by physiotherapist support workers. Physiotherapy Alberta’s perspective is that when support workers provide physiotherapy services, they are doing so under the supervision and direction of a regulated physiotherapist and in accordance with the standards and requirements established for the provision of physiotherapy services during the pandemic. The support worker is acting as an extension of the physiotherapist and is able to provide physiotherapy services due to the active supervision provided by the physiotherapist.
The physiotherapist remains accountable for the services assigned, the appropriateness of that assignment, and the quality and safety of the services provided.
If a physiotherapist employs support workers, regardless of the education or credentials of the support worker, Physiotherapy Alberta expects that:
Consistent with CMOH Order 42, neither the physiotherapist or the physiotherapist support worker may be responsible for the care and treatment of more than one patient at any time.
Physiotherapy Alberta is aware of exemptions made to CMOH Order 42 to enable some members of unregulated health professions to provide in-person health or wellness services. Physiotherapy business owners are advised to review the CMOH orders and the Government of Alberta website, and to stay aware of developments that are relevant to their business model.
Physiotherapists must
Physiotherapy Alberta is a strong proponent of exercise-based physiotherapy interventions. However, considering the requirements of CMOH Order 42, that gyms, fitness and recreation centers, yoga and Pilates studios close; the prohibition on indoor group physical activity; and the requirement that only one-on-one professional services be provided, Physiotherapy Alberta’s direction to members is as follows:
In addition, physiotherapists who operate out of gyms and similar environments are advised as follows:
Public health experts have clearly identified that COVID-19 poses a serious threat to people residing in communal living settings. Seniors and especially those with comorbidities, the very seniors who are commonly residents of long-term care and continuing care facilities, are at greater risk of severe disease and death from COVID-19. Treatment of this population, at this time, in this setting creates an ethical dilemma:
For physiotherapists working in long-term or continuing care environments, much appears to hinge on the site’s outbreak status. Physiotherapy Alberta is aware that the CMOH has issued a letter to continuing care operators and we advise individuals working in these environments to speak to the operator of the site to understand the directions of the CMOH, the site’s outbreak status and resulting rules in effect, and how those rules impact the physiotherapy services provided.
Physiotherapists should be aware that according to CMOH Order 10, group activities are currently permitted within these settings, for non-symptomatic and non-isolating residents provided:
Physiotherapists offering private mobile services in continuing care environments will need to follow sector specific requirements and work with continuing care operators to address questions regarding access to the site and the ability to provide in-person services. Private providers delivering mobile services pose may more risk to residents if they provide care in multiple settings, serving as a potential source of transmission between facilities.
CMOH Order 32 permits the provision of health services by health professionals regulated under the Health Professions Act, when those services cannot appropriately be provided virtually, if the resident is not isolated. The order establishes multiple requirements for providers, including that those “practitioners who provide services to residents at multiple sites must only attend in-person to one site per day to the greatest extent possible.” Physiotherapists who provide mobile services in continuing and long-term care environments are directed to review the order, and the section Access to Health Professionals (Appendix A, page 21) in full.
Physiotherapists working for Alberta Health Services and Covenant Health in home care environments are subject to the operational procedures their employers have in place and will be directed by infection prevention and control experts on staff.
Physiotherapy Alberta is aware that many physiotherapists provide private mobile practice services. As stated on the Government of Alberta website, health services provided by regulated health professionals “can remain open by appointment only as long as public health orders and sector guidance is followed. Appointments should be limited to one-on-one services.”
Home-based businesses providing regulated health services can also continue to operate and “should follow the restrictions in place based on the type of service they provide.” In other words, the restrictions and practices established for physiotherapy community services (private practice) apply to physiotherapy home-based or mobile services.
Physiotherapists offering private mobile services in continuing care environments will need to follow sector specific requirements and work with continuing care operators to address questions regarding access to the site and the ability to provide in-person services. Private providers delivering mobile services pose may more risk to residents if they provide care in multiple settings, serving as a potential source of transmission between facilities.
CMOH Order 32 permits the provision of health services by health professionals regulated under the Health Professions Act, when those services cannot appropriately be provided virtually, if the resident is not isolated. The order establishes multiple requirements for providers, including that those “practitioners who provide services to residents at multiple sites must only attend in-person to one site per day to the greatest extent possible.” Physiotherapists who provide mobile services in continuing and long-term care environments are directed to review the order, and the section Access to Health Professionals (Appendix A, page 21) in full.
Physiotherapy Alberta recognizes that clinical practice in the school environment is different in nature from practice in other settings, however, the principles related to limiting the spread of COVID-19 are unchanged as is the duty to implement measures to limit the spread of COVID-19.
Individuals employed in the school system – whether as employees or contractors – are required to adhere to the same measures to prevent the spread of COVID-19 as other regulated members of Physiotherapy Alberta, as identified in the Guidance for Resuming Physiotherapy Practice During a Pandemic. This includes the use of medical grade masks, physical distancing, rigorous hand hygiene using soap and water or alcohol-based hand rub and point of care risk assessment.
The requirements outlined by CMOH Order – 33, which relates to use of masks by school staff and students, is designed to ensure that all those in attendance at school sites meet a minimum standard of wearing a non-medical mask. The order does not replace the direction that health professionals must meet the requirements established by their regulatory colleges. All physiotherapists are required to engage in continuous masking using medical grade surgical or procedure masks at all times, and in all areas of the workplace.
CMOH Order 42 explicitly states that students in a school environment may participate in group physical activity as part of their education program. Physiotherapists in this environment are advised to provide interventions to their patients on a one-on-one basis when practicable. This does not preclude the physiotherapist from observing a group of students participating in group physical activity as part of their education program for the purpose of identifying those in need of individual physiotherapy assessment and intervention. Physiotherapists are advised to complete a point of care risk assessment to determine the appropriateness of concurrent treatment with a subset of students from the same classroom cohort.
Over the past 10 months, most of the direction provided by Physiotherapy Alberta has been directed to regulated members employed in the private sector, such as private clinics and other physiotherapy businesses. This is due to the fact that physiotherapists in the private sector have faced restrictions on their ability to operate their businesses and have limited access to infection prevention and control experts to direct their practice.
Physiotherapists working for Alberta Health Services and Covenant Health in acute care environments are subject to the operational procedures their employers have in place and will be directed by infection prevention and control experts on staff.
Personal protective equipment use in acute care environments is based on the point of care risk assessment conducted by the physiotherapist and the organization’s guidance re: PPE when working with patients with known or suspected COVID-19, in accordance with the interventions planned and the risks inherent with those interventions. When questions or conflicts arise regarding the appropriate PPE to use for a specific intervention within this practice setting, physiotherapists are directed to discuss their concerns or questions with infection prevention and control experts on staff.
Similarly, operational decisions and actions to limit the spread of COVID-19 between patients within the acute care environment, such as limiting staff movement between units and scheduling patients in a manner that limits the risk of virus transmission, are best made at the facility level. Questions regarding operational matters should be directed to facility and AHS leadership.
While physiotherapists working in acute care environments will not have experienced business closures in the same way as private physiotherapy business owners, Physiotherapy Alberta is aware that some programs and services have experienced significant operational disruptions and many physiotherapists in these environments have experienced redeployment as a consequence.
Registered physiotherapists have a professional obligation to decline work they are not competent to perform; however, they also have a professional responsibility to consider the public interest and undertake all reasonable steps to become competent before making a conscientious decision to decline the task, when faced with redeployment.
Although nasopharyngeal swabbing is not part of a physiotherapist’s typical range of practice activities, their performance of this activity is motivated by the exceptional need for competent practitioners who can undertake this activity during the COVID-19 pandemic.
Performing a nasopharyngeal swab is a restricted activity in accordance with the Government Organization Act and is therefore regulated under the Health Professions Act and the Physical Therapy Profession Regulations.
As per Schedule 7.1 of the Government Organization Act, it is a restricted activity to "insert or remove instruments, devices, fingers or hands
(ii) beyond the point in the nasal passages where they normally narrow,
(iii) beyond the pharynx
These activities are identified as basic restricted activities in Section 13 of the Physical Therapists Profession Regulation. Any regulated member of Physiotherapy Alberta is authorized to perform the activity provided they are competent to do so. Regulated members who are on the Provisional Register must be directly supervised by a regulated member on the General Register when they perform the activity.
Employers should be aware that nasopharyngeal swabbing is not an activity that is taught in entry to practice physiotherapy education. Physiotherapists must only perform those activities that they are competent in. As such, a physiotherapist would require additional training and assessment of their competence to perform a nasopharyngeal swab before being deployed to do so.
As highly educated and conscientious health professionals, physiotherapists are likely well suited to undertake this activity once sufficiently trained.
Although performing a nasopharyngeal swab is a new activity for most physiotherapists, this is an unprecedented situation in which the greater good calls all health professionals to contribute, as they are able in order to manage and hopefully stop the spread of COVID-19.
Registered physiotherapists have a professional obligation to decline work they are not competent to perform; however, they also have a professional responsibility to consider the public interest and undertake all reasonable steps to become competent before making a conscientious decision to decline the task.
Duly trained physiotherapists can also fulfill the role or contact tracer, leveraging their communication, patient management and critical thinking skills to do so.
Although these roles differ from more “traditional” physiotherapy, they fit within the definition of what constitutes physiotherapy as they draw upon several of the Essential Competencies of Physiotherapists.
For those seeking work, Physiotherapy Alberta encourages you to consider these work opportunities.
We know that acute and continuing care facilities continue to face staffing challenges due to illness, self-isolation and quarantine requirements. Meanwhile, patients still require basic care. These are not typically activities performed by physiotherapists however employers may reassign physiotherapists to other duties to ensure patients’ basic needs are met.
Registered physiotherapists have a professional obligation to decline work they are not competent to perform; however, they also have a professional responsibility to use the skills they possess for the betterment of society and the benefit of those they serve. During a public health crisis, physiotherapists can be redeployed to assist with basic care activities and can apply their patient handling skills to do so. When doing so, appropriate precautions and facility protocols must be followed.
This is an unprecedented situation in which the greater good calls all health professionals to contribute, as they are able.
Guidance for Resuming Physiotherapy Practice During a Pandemic
Mandatory Masking in Public Spaces: Considerations for PTs
What does Stage 2 of Alberta's Reopening Mean for Physiotherapists?
Urgent Care and Telerehabilitiation: Information for Patients
Direction to Physiotherapists Working in Long-Term and Continuing Care Environments