Mandatory reporting

Under the Health Professions Act (HPA) s. 57, employers are legally obligated to report the termination, suspension or resignation of a physiotherapist for reasons of unprofessional conduct, incapacity or incompetence. Reporting helps Physiotherapy Alberta maintain public and patient safety and best interest.

How to Report

To initiate the complaint process, the HPA requires the complaint to be submitted in writing. You may choose to use Physiotherapy Alberta's fillable complaint reporting form.

All written complaints must include:

  • Name, address and daytime telephone number (email address is optional)
  • Physiotherapist’s name
  • Incident date, time and location
  • Specific details and all pertinent supporting information
  • Your signature

Submit your written complaint by mail, fax or email to:
Complaints Director
Physiotherapy Alberta – College + Association
Suite 300 Dorchester Building
10357 109 Street Edmonton AB T5J 1N3
Fax: 780.436.1908
Email: complaintsdirector@physiotherapyalberta.ca