Physiotherapy Alberta regularly receives requests for resources and guidance from members who are considering setting up a new business. To assist members with this process, the Business Development Resource was created. It is important that members setting up a new business providing physiotherapy services do their due diligence to ensure the practice is in compliance with Physiotherapy Alberta Standards of Practice and any applicable legislation. This includes the formulation of sound business plans, the development of appropriate policies and procedures, and a careful review of relevant privacy legislation. Regardless of practice type, new business owners are strongly advised to consult with a lawyer, accountant and insurance provider when establishing their business.
The Business Development Resource is not intended to replace the advice of a lawyer, accountant, or insurance provider, nor should it be construed to be legal advice.

Click here to view the Business Development Resource as a PDF.

  • Physiotherapist vs non-physiotherapist owned business
  • Clinic, home based, mobile practice, or telerehabilitation
  • Single or multidisciplinary practice
  • Consulting or active treatment
  • Define business relationships with clinic personnel (independent contractor or employee)
  • Staffing, including use of unregulated health professionals in delivery of care

Physiotherapy Alberta Resources

Other Resources

  • Consult with a lawyer, accountant, and your insurance provider.
  • Define the business arrangements for your practice (i.e., incorporated business, sole proprietor, etc.).
  • Understand provincial legislation and municipal bylaws relevant to business practices.
  • Understand and comply with federal legislation related to business practices (especially with independent contractors).
  • Develop a business plan.
  • Consider what your practice interests, skills and competencies are and who your target market is.
  • Ensure business arrangements serve patient/client interests, comply with the Standards of Practice, and adhere to fair-minded business practices.
  • Plan to avoid real, potential or perceived conflicts of interest in business arrangements. For more information read the Conflict of Interest Standard of Practice.
  • Understand payment systems, funding sources, and related obligations as described in the Fees and Billing Standard of Practice.
  • Set a fee schedule. Include fees for chart copies and reports.
  • Develop employee/contractor contracts (address custody of patient health information and ongoing access to records if/when physiotherapists leave the practice).
  • Develop promotional and marketing material compliant with the Advertising Standard of Practice.

Physiotherapy Alberta Resources

Other Resources

  • Design the facility’s physical layout and equipment to contribute to safe and effective patient care.
  • Become aware of and comply with provincial and municipal accessibility standards.
  • Routinely monitor physical environment for compliance with regulatory, provincial, and municipal requirements (e.g., in Alberta class 3B and 4 Lasers are subject to mandatory registration).
  • Establish equipment maintenance policies and procedures.

Physiotherapy Alberta Resources

Other Resources

  • Stay up to date on infection prevention and control practices.
  • Identify potential hazards and risks related to the practice type and location. Develop policies and procedures to manage or mitigate these risks (e.g., working alone, working in clients homes, providing care in your own home).
  • Develop business infection control policies and procedures compliant with the Infection Control Standard of Practice.
  • Develop policies and processes for identification, use and removal of hazardous materials or waste.
  • Develop critical event management plans.

Physiotherapy Alberta Resources

Other Resources

  • Review and comply with the privacy legislation relevant to your practice.
  • Identify the Privacy Officer for the business.
  • Implement administrative, technical and physical safeguards to ensure privacy and confidentiality of information.
  • Develop and have staff sign confidentiality agreements.
  • Ensure all staff receive training in and adhere to confidentiality and privacy policies and procedures.
  • Establish processes for release of personal health information (chart copies), including fees (as per legislation).
  • Develop policies and procedures to comply with legislative and regulatory obligations (collection, use, retention, release and disposal of records).
  • Ensure regulator has access to the entire physiotherapy record as needed for any regulatory processes.
  • Establish mechanisms to ensure that records are not abandoned.

Physiotherapy Alberta Resources

Other Resources